Course Description
This online course led by David P. Langford takes participants through an introduction of Quality Learning, where did start, what is it, and why is it still relevant, and facilitates people through a short PDSA (Plan Do Study Act) process. It is the right course for anyone interested in understanding quality improvement.
Course Objectives
1. To create an understanding of the history of Quality Learning.
2. To provide a structured process (PDSA) for problem solving and improvement.
3. To learn how to use tools as a team.
4. To learn how to create a storyboard for sharing improvement.
